2777 det Privacy Policy

2777 det is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the 2777 det website, mobile application and all related services.

By registering on our platform or using our services, you are considered to have accepted the terms set out in this policy. This policy supplements our Terms and Conditions and should be read together with them.

This policy applies to all users who:

• Use the 2777 det website or app.
• Register an account or log in.
• Take part in deposits, withdrawals or betting activities.
• Contact our customer support or live chat.

We do not knowingly collect information from anyone under the age of 21. If we become aware that an underage user is using our platform, we will immediately close the relevant account and delete their data.

2.1 Information You Provide Directly

When you open an account or use services on 2777 det, the following information is collected from you:

• Full name, date of birth and national ID number (for age verification).
• Email address and mobile number.
• Password (stored in encrypted form — never in readable form).
• Payment information: bKash, Nagad, Rocket, Upay or bank account number (for processing transactions).
• The content of messages or complaints sent to customer support.

2.2 Automatically Collected Information

When you access our platform, certain information is recorded automatically:

• IP address and device identifier.
• Browser type, operating system and screen resolution.
• Pages visited, session duration and click data.
• Information collected through cookies and similar tracking technologies.
• Metadata related to login time and location.

2.3 Gaming and Transaction Data

2777 det keeps records of your gaming activity and financial transactions. This includes:

• Amount wagered, win/loss history and list of games played.
• Deposit and withdrawal amounts, times and methods.
• Bonus claims and wagering completion history.
• A full log of account balance changes.

3.1 Service Operation and Improvement

2777 det uses collected information to carry out the following:

• Create, verify and manage accounts.
• Process deposits and withdrawals.
• Personalise the gaming experience.
• Identify and resolve technical issues.
• Improve platform security and performance.

3.2 Fraud Prevention and Security

To protect our users, 2777 det uses collected information to detect unusual activity. This includes multiple simultaneous login attempts, unusual betting patterns and suspicious fund transfers. SSL encryption is used to keep accounts secure.

3.3 Communication and Promotions

Using your email or mobile number, we may contact you about the following:

• Important account notifications (login alerts, transaction confirmations).
• Applicable bonuses and promotional offers.
• Information about new platform features or service changes.

You may opt out of promotional messages at any time. However, messages related to transactions and security cannot be turned off, as they are an essential part of the service.

3.4 Responsible Gaming

By analysing gaming history and transaction data on our platform, 2777 det works to identify potentially harmful gaming behaviour. To support responsible gaming, we may advise users to set limits or activate a temporary break if needed.

4.1 Authorised Third Parties

2777 det never sells your personal information. However, certain information may be shared with specific third parties to keep the service running properly:

• Payment processors: Financial information required for bKash, Nagad, Rocket, Upay and bank transfers is shared with the relevant payment providers.
• Technology service providers: Selected technology partners for hosting, database management and cybersecurity services.
• Game providers: Game studios including Pragmatic Play, PG Soft, JILI, Evolution and Spribe process the session data needed to run games fairly.
• Customer support tools: Platforms used for live chat and support services.

All these third parties operate under strict confidentiality agreements and may not use your information beyond our instructions.

4.2 Legal Obligations

Disclosure of information may be required in the following circumstances:

• Upon receipt of a legal order from a competent authority or a court order.
• When necessary to prevent fraud, money laundering or other criminal activity.
• When urgently needed to protect the rights or assets of 2777 det or its users.

5.1 Types of Cookies

The 2777 det website and app use several types of cookies:

• Essential cookies: Required to maintain login sessions and carry out core platform functions. Disabling these will prevent the service from working correctly.
• Functionality cookies: Used to remember your preferred language, game filters and other settings.
• Analytics cookies: Used to understand platform statistics — which pages are visited most, average session duration and so on.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Keep in mind that disabling essential cookies may cause login and transactions to stop working correctly. To learn more about managing cookies, see our FAQ section.

6.1 Retention Period

2777 det retains data only for as long as necessary. The general policy is:

• Active account data: for as long as the account remains open.
• Financial transaction records: at least five years from the date of the last transaction (in line with financial regulatory requirements).
• Inactive account data: the deletion process begins three years after the date of last activity.
• Customer support conversations: up to six months from the date of resolution.

6.2 Account Closure and Data Deletion Requests

You may request to close your account or have your data deleted at any time. However, due to legal obligations, we may need to retain certain information for a specified period. Such requests must be made through our customer support team.

7.1 Technical Security

2777 det uses industry-standard security technology to keep your information safe:

• SSL/TLS encryption: all data transfers on the website and app are encrypted.
• Password hashing: your password is never stored in plain text.
• Firewalls and intrusion detection systems are active at all times.
• Regular security audits and vulnerability tests are conducted.
• Sensitive payment data is processed in a separate, secure environment.

7.2 Organisational Security

Alongside technology, organisational measures are equally important. Our staff can only access the information they need for their work. Every access is logged and reviewed regularly. New employees receive data security training before joining.

7.3 Response to Security Breaches

If a security breach occurs and affects your information, 2777 det will notify you as quickly as possible and take the necessary steps to limit the damage. We may take additional security measures including requiring a password change.

As a 2777 det user, you have the following rights regarding your personal information:

• Right to access: You may request through our customer support to see what information we hold about you.
• Right to correction: If any of your information is incorrect, you have the right to request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted.
• Right to object to processing: You may object to your information being used for marketing purposes.
• Right to portability: You may request a copy of your information in a machine-readable format.

To exercise these rights, contact our customer support via 24/7 live chat or email. We are able to assist in both Bengali and English.

9.1 Policy Revisions

2777 det reserves the right to revise this privacy policy as needed. If any significant changes are made, we will send a notification to your registered email and update the "Last Updated" date on the website. Continued use of the platform after any changes means you have accepted the updated policy.

To learn more about 2777 det, visit our About Us page, which contains information about the platform's goals, scope of services and commitments.